Versa stopped receiving notifications

[EverSandra]

I’ve had my Versa for a week now. I needed to charge it which I did. Since then I’m not receiving any notifications. I’ve trouble shot all the suggestions. I mean all of them! Still nothing. 

Now I’m worried that I’ll get it working and need to charge it again and I’ll have to deal with this again. I love the watch but hate not getting the notifications. 

Lastly the calendar reminders don’t show the entire text like my old Fitbit charge did. I have an iPhone 8+. Help please

Moderator edit: Subject for clarity 

[Marrrmaduke]

@Kasa59 Please see my post here.

[Cherane]

@Kasa59 I have tried everything as well but my Versa is still not sending me text message, phone calls - I am only receiving notifications from a couple of apps that I utilize.  I totally agree - frustrating and time consuming especially being that I chose the Versa over the Apple watch ..... not sure what to do at this point....

[Kasa59]

I’m giving it one last try with the instructions from marmaduke, if it
doesn’t work properly after a complete reboot and installation, then it’s
going back to the shop. I’ve had nothing but bother, one thing works then
something else stops. I’ll let you know what happens.
--

Cheers

Karen

[Kasa59]

Hi there

Thank you for sending me the instructions, unfortunately the notification
for SMS is still not working. However, this time it did ask me for
registration details ie height, weight etc which it had not done
previously. I think I’ll see if I can get a refund as my previous Fitbit
HR seems less of a bother.

Thanks again.
--

Cheers

Karen

[Marrrmaduke]

@Kasa59 Really sorry to hear that. ☹️

[Cherane]

@Marrrmaduke   Good morning - 

So I have done everything recommended several times and I am still not receiving my text messages ... I have the iPhone X .... anything else I can try before I returning this Versa ? 

[Marrrmaduke]

@Cherane you can try setting your Versa up from scratch after performing factory reset. This will wipe your Versa, so please sync first. You will also need to delete your tracker from the Fitbit account (in the Fitbit mobile app) and your Paired Devices list in your phone Bluetooth settings. You can perform factory reset by going to Settings on your Versa, scrolling down to About and tapping Factory Reset. Once Versa resets to factory defaults, you will need to set it up again by adding it as a new device in the Fitbit mobile app. Good luck!

[RossJ]

Tried everything nothing works

[cnolan6]

Yay, it worked!  So happy!