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Versa stopped receiving notifications

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‎04-02-2020 03:17 - last edited on ‎04-21-2020 10:59 by Fitbit Moderator

‎04-02-2020 03:17 - last edited on ‎04-21-2020 10:59 by Fitbit Moderator

Yesterday all of my notifications stopped.  I do not see I have any kind of update, I have uninstalled fit bit and reinstalled, reinstalled to bluetooth, reset the notifications on my watch.  nothing is working I am very upset.

 

 

Moderator edit: updated subject for clarity

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‎04-21-2020 10:57

‎04-21-2020 10:57

Hi @lreber, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I would like to follow up and help you with your Fitbit Versa since it stopped receiving notifications.

 

Please let me know what is the brand and model of your phone. In the meantime, try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if the notifications feature works properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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