Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa stopped syncing 2 days ago

Replies are disabled for this topic. Start a new one or visit our Help Center.

I've had my Versa since it's release. There were syncing issues in the beginning, but then everything was working well until 2 days ago. My Versa won't sync with either my phone or my tablet (both Android). My phone keeps giving me a pop up every time it tries to sync, "Fitbit stopped working"  or something similar. It happens all day.

I can't imagine that this is just me, or is it? I haven't touched any settings. All devices have been restarted, and I cleared the cache in the app. 

Thank you for any answers. 

Best Answer
0 Votes
6 REPLIES 6

No answer here, but am experiencing the same issue with my Versa and Android phone.

Best Answer
0 Votes

Same here!

Best Answer
0 Votes

Same here as well.  Fitbit has stopped working.  All day long.  Started yesterday.

Best Answer
0 Votes

Same here, although my phone clearly says that it‘s connected with the watch. I even recieve messages on my watch. My Versa hasn‘t synced for 5 days.

Best Answer

I have the same problem. Starting today I am receiveing a message fitbit can not syncronize with my samsung galaxy A7 phone.

Best Answer
0 Votes

Mine hasn't worked all day either. It randomly decided at one point to auto synch however. Other than that one occurrence though, nothing of note. Running android on a galaxy s9+

Best Answer
0 Votes