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Versa touch screen issues

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‎04-08-2020 12:38

‎04-08-2020 12:38

My Versa touch screen isn’t working consistently anymore. I have reset the watch a couple times and it will work for a bit then stop working.

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‎04-09-2020 17:06

‎04-09-2020 17:06

Welcome to the Fitbit Community, @Chase65. 

 

I've moved your post from iOS App board to Versa Smartwatches board so we can keep our forums organized. 

 

I am glad to assist you with the issue you're experiencing with your Versa touch screen not working consistently. Thank you for your troubleshooting efforts. I would like to confirm if these are the steps you tried to restart your watch: How do I restart my Fitbit device? 

 

I also recommend switching to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device? 

 

Let me know if the issue persists, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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