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Versa tracked sleep while it charging

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‎12-02-2018 10:37 - last edited on ‎12-03-2018 09:01 by Moderator Alum

‎12-02-2018 10:37 - last edited on ‎12-03-2018 09:01 by Moderator Alum

How can the tracker say I've slept well when I wasn't even wearing it I was charging it up all night didn't have it on?

 

 

Moderator edit: Subject for clarity and format 

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Accepted Solutions

‎12-03-2018 09:09

In response to NellyG

‎12-03-2018 09:09

Hey @SunsetRunner, let me give you a warm welcome to the Community! Sometimes, if you’re not moving but not asleep for long periods of time it’s possible for your device to falsely record sleep, in which case you can delete the sleep log from your history. In this case, as your Versa was left charging, it falsely record the lack of movement as sleep, as @NellyG mentioned. Let me suggest you something, turn off your Versa while charging, so we can avoid it from recording that data. 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit

View best answer in original post

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2 REPLIES 2

‎12-02-2018 17:42

‎12-02-2018 17:42

It wasnt moving so it assumed you were asleep. Still it should be able to tell the difference. Try restarting the Versa several times and see how it goes next time.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎12-03-2018 09:09

In response to NellyG

‎12-03-2018 09:09

Hey @SunsetRunner, let me give you a warm welcome to the Community! Sometimes, if you’re not moving but not asleep for long periods of time it’s possible for your device to falsely record sleep, in which case you can delete the sleep log from your history. In this case, as your Versa was left charging, it falsely record the lack of movement as sleep, as @NellyG mentioned. Let me suggest you something, turn off your Versa while charging, so we can avoid it from recording that data. 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
Best Answer