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Versa tracked steps while I was charging it

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‎11-19-2018 11:51 - last edited on ‎11-20-2018 07:44 by Moderator Alum

‎11-19-2018 11:51 - last edited on ‎11-20-2018 07:44 by Moderator Alum

My fit racked up steps while charging last night.  Why

 

 

Moderator edit: Subject for clarity 

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3 REPLIES 3

‎11-19-2018 20:36

‎11-19-2018 20:36

Welcome to the forums!

 

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.


You can enter a driving record to get rid of them

https://help.fitbit.com/articles/en_US/Help_article/Can-I-delete-data

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎11-22-2018 05:29

‎11-22-2018 05:29

It's great to see new faces @Sfaiola, welcome and @WendyB thanks for the input.

 

I would like to know if the instructions provided by our friend worked? Are you still experiencing this issue with your steps while charging?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-22-2018 05:35

In response to AlejandraFitbit

‎11-22-2018 05:35

Hi, 

my versa is tracking steps while I’m sitting on lounge, washing dishes or sitting at computer desk. 

I have changed the settings and still the same. Is this normal for the versa? Meaning it will never be close to accurate. 

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