help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa will not show anything on the screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-28-2018 22:39

‎08-28-2018 22:39

My Versa is coming up to 2 months old and I have absolutely loved it. However now it is not showing me anything on the screen. I have followed all of the protocol for restarting the device with no fortune. I know that the thing is on and has battery as the green flashing light on the back of the device still flashes, only problem is that I am getting nothing on the screen. This is very frustrating! Can someone please help. 

Best Answer
1 REPLY 1

‎08-29-2018 01:02

‎08-29-2018 01:02

Hello Fitbit 

same here - did use all the factory reset protocols on several days in a row even after battery went out. But without any luck: screen keeps on flashing white - no fitbit logo nothing.

These has been handled here before - but the resets don't fix the issue.
Thx

 

Agnes

Best Answer
0 Votes