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Versa will not switch on after charging

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‎01-14-2020 06:29

‎01-14-2020 06:29

My fitbit Versa was placed on charge this morning and was fully functioning at this stage. My app shows it fully charged however the screen is dead. I have pressed the back button & bottom button for the instructed time to no avail. I have been encountering problems since the update with the battery charging down more quickly and have also had issues with it switching itself off but I can usually get it back on. Not the case now though.  Anyone had similar problems and their resolve if so please.
Thankyou

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‎01-14-2020 09:15

‎01-14-2020 09:15

Hi @judeloc , more Versa users seem to have these kind of problems afteer the latest update. If your Versa is still under warranty, contact Customer Support. regards kuzibri

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