01-01-2019 07:43
01-01-2019 07:43
I received a Versa for Christmas. It worked great until I let the battery die. Now it wont sync. what should I do. I charged it and fully
01-01-2019 12:32
01-01-2019 12:32
Hi, after charging the Versa, does the Versa work, e.g. when you move your wrist, will the display turn on and tell the time and whatever stats you have choosen? If yes, try to reboot your Versa several times by pressing and holding the left and right lower buttons together untill you see the Fitbit logo in your display and release the buttons. See if that solves your problem.
01-02-2019 10:25
01-02-2019 10:25
Hey @kulahuber1977, welcome aboard! If your Versa is not syncing, besides the restart procedure that @SunsetRunner suggested you, please take a look at the troubleshooting in this help article: My Fitbit device won't sync
Let me know how it goes!