help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa will not turn on.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-02-2019 00:18

‎01-02-2019 00:18

Hi.  Suddenly my versa has shut off and I cannot turn it on. It is fully charged.  I have tried holding will 3 buttons for over 10 seconds and nothing happens. I also put it back on the charger but it got very hot.  Any suggestions.......

Best Answer
0 Votes
1 REPLY 1

‎01-02-2019 00:44

‎01-02-2019 00:44

Not sounding good at all! You will need to contact Support (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer