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Versa won't charge

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‎11-09-2020 12:47 - last edited on ‎11-10-2020 06:26 by Fitbit Moderator

‎11-09-2020 12:47 - last edited on ‎11-10-2020 06:26 by Fitbit Moderator

My Versa is only 2 months old, all of sudden it will not take charge. it only shows 0%... if i leave on charger for a few hours that is what it shows 0% not sure what to do.

 

 

Moderator Edit: Clarified subject

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‎11-10-2020 06:28 - edited ‎09-19-2023 05:32

‎11-10-2020 06:28 - edited ‎09-19-2023 05:32

Hi there @feken, welcome to the Community Forums. I'm sorry to hear that your Versa won't charge, I understand where your concern is coming from and how you must be feeling. Thanks for trying to solve the issue prior to posting here, I'll be glad to continue helping you.

If you haven't done so yet, please follow the troubleshooting steps provided here: Why isn't my Fitbit device's battery charging? 

I've moved your post to Other Versa Smartwatches for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-10-2020 06:28 - edited ‎09-19-2023 05:32

‎11-10-2020 06:28 - edited ‎09-19-2023 05:32

Hi there @feken, welcome to the Community Forums. I'm sorry to hear that your Versa won't charge, I understand where your concern is coming from and how you must be feeling. Thanks for trying to solve the issue prior to posting here, I'll be glad to continue helping you.

If you haven't done so yet, please follow the troubleshooting steps provided here: Why isn't my Fitbit device's battery charging? 

I've moved your post to Other Versa Smartwatches for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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