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Versa won't charge

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‎09-02-2018 12:48 - last edited on ‎09-03-2018 04:51 by Moderator Alum

‎09-02-2018 12:48 - last edited on ‎09-03-2018 04:51 by Moderator Alum

Hello All:

 

My charger won't charge my Fitbit Versa, is there anything I can do to fix that? Can someone please let me know what the steps are? Thanks.

 

 

Moderator edit: subject for clarity

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‎09-02-2018 13:29

‎09-02-2018 13:29

Have you tried a different USB port on your computer? Or even another computer if you have access

Community Council Member

Wendy | CA | Moto G6 Android

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‎09-03-2018 04:52

‎09-03-2018 04:52

Welcome to the Forums @Yasmin4388 and @WendyB thanks for stopping by.

 

If you are having issues charging your watch, I recommend taking a look at the help article Why isn't my battery charging? and follow the instructions provide there.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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