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Versa won't charge

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‎02-02-2019 05:33

‎02-02-2019 05:33

I have tried everything listed in the forums and my Versa still will not charge. Bet disappointing since I've only had it a couple weeks. Please help!

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‎02-02-2019 06:48

‎02-02-2019 06:48

Hi, I would advice you to contact Customer Support about this issue. Might be either the Versa or the Charger.

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‎02-02-2019 06:53

‎02-02-2019 06:53

I am again having the same problem with my Versa. When I went through support a few weeks ago. They suggested I wipe the back face of the watch where the gold prawns fit to the charger with rubbing alcohol. That worked, but it’s doing the same thing now & it’s not working!! Ugh!! I will have this a year in May, & it has had several littl issues.. ready to get a different device, not made by Fitbit!!! Good luck.. 

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