help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't install latest update

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-27-2021 16:05 - last edited on ‎01-27-2021 17:09 by Fitbit Moderator

‎01-27-2021 16:05 - last edited on ‎01-27-2021 17:09 by Fitbit Moderator

My versa won’t install the latest update.

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-27-2021 17:09 - last edited on ‎08-18-2025 09:47 by Fitbit Moderator

‎01-27-2021 17:09 - last edited on ‎08-18-2025 09:47 by Fitbit Moderator

Hello @Tamfellows, welcome to the Community Forums. 

Thanks for bringing this to our attention. I recommend you to learn more about how to update the firmware version of your Fitbit device with the information that's specified on this help article. Then, please move forward to the troubleshooting steps that are specified on: Why can't I update my Fitbit device? and let me know how it goes.

Please keep me posted.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎01-27-2021 17:09 - last edited on ‎08-18-2025 09:47 by Fitbit Moderator

‎01-27-2021 17:09 - last edited on ‎08-18-2025 09:47 by Fitbit Moderator

Hello @Tamfellows, welcome to the Community Forums. 

Thanks for bringing this to our attention. I recommend you to learn more about how to update the firmware version of your Fitbit device with the information that's specified on this help article. Then, please move forward to the troubleshooting steps that are specified on: Why can't I update my Fitbit device? and let me know how it goes.

Please keep me posted.

Best Answer
0 Votes