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Versa won't install latest update

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‎01-27-2021 16:05 - last edited on ‎01-27-2021 17:09 by Fitbit Moderator

‎01-27-2021 16:05 - last edited on ‎01-27-2021 17:09 by Fitbit Moderator

My versa won’t install the latest update.

 

 

Moderator Edit: Clarified subject

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‎01-27-2021 17:09

‎01-27-2021 17:09

Hello @Tamfellows, welcome to the Community Forums. 

 

Thanks for bringing this to our attention. I recommend you to learn more about how to update the firmware version of your Fitbit device with the information that's specified on this help article. Then, please move forward to the troubleshooting steps that are specified on: Why can't I update my Fitbit device? and let me know how it goes.

 

Please keep me posted.

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‎01-27-2021 17:09

‎01-27-2021 17:09

Hello @Tamfellows, welcome to the Community Forums. 

 

Thanks for bringing this to our attention. I recommend you to learn more about how to update the firmware version of your Fitbit device with the information that's specified on this help article. Then, please move forward to the troubleshooting steps that are specified on: Why can't I update my Fitbit device? and let me know how it goes.

 

Please keep me posted.

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