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Versa won't respond, won't sync

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‎04-19-2018 03:31

‎04-19-2018 03:31

Last night, I went to bed wearing it, and it was working. This morning, it won't respond. No screen, buttons don't work, won't sync. The LEDs on the back are on, rapidly flashing green-red. There's been no damage to it, never even got it wet. Had about 70% charge last I checked. Any ideas?
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‎04-19-2018 03:43

‎04-19-2018 03:43

Update: After a few restart attempts, it appears to have recovered, but I'd like to know if this is something I should get looked at. Don't want to lose my sleep data and alarms 50% of the time.
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‎01-03-2023 00:07

‎01-03-2023 00:07

If your Fitbit device didn't sync, restart your phone again. Open the Fitbit app. If your Fitbit device didn't sync, restart it one more time. If your Fitbit device won't sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync.

 

Regards,

Will

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