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Versa won’t scroll up

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‎05-13-2018 11:21 - last edited on ‎05-14-2018 08:19 by Moderator Alum

‎05-13-2018 11:21 - last edited on ‎05-14-2018 08:19 by Moderator Alum

Won’t scroll upward, missing the 3 dots at the bottom? How do I fix?

 

Using iPhone 6+

 

 

Moderator edit: subject for clarity

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‎05-14-2018 08:21

‎05-14-2018 08:21

Great to see you here @1954akk.

 

Could you please be more specific about this? Where are you having the scrolling issue, in the Fitbit app or your Versa? In the meantime, if it is in the Versa, I recommend restarting it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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