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Versa won't setup

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‎11-21-2020 13:14 - last edited on ‎11-22-2020 15:00 by Fitbit Moderator

‎11-21-2020 13:14 - last edited on ‎11-22-2020 15:00 by Fitbit Moderator

My verse is unable to sync after input bluetooth pin

 

Moderator Edit: Clarified subject

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‎11-22-2020 14:58

‎11-22-2020 14:58

Hi @Bunmi, welcome to the Community Forums.

 

Thanks for bringing this to our attention. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

 

Let me know if further assistance is needed and if you have any additional questions.

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