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Versa won't stay connected

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‎01-15-2019 12:12

‎01-15-2019 12:12

I have had my Versa since Christmas. I wear it daily. It worked great until about a week ago. My phone and Versa will connect for about a minute and then disconnect. I have tried everything to fit it. My phone will stay connected to other bluetooth devices so I know it isn't the phone.

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‎01-15-2019 12:35

‎01-15-2019 12:35

Hi, did you already try to restart your Versa by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and then release the keys?

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