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Versa won't stop vibrating.

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‎09-29-2018 21:34

‎09-29-2018 21:34

I haven't had this issue before, until a few hours after I went swimming today. (I've gone swimming dozens of times with the versa before). It keeps going to the screen where it says "music controls". I've taken it off for a few hours, and it's doing the same. The screen also keeps flicking on and off every second or two. I've tried restarting and shutting it down (but when it shut down it just turned back on after?) Has anyone had this issue?
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‎09-30-2018 00:53

‎09-30-2018 00:53

It sounds as though something might be interfering with one of the buttons, have you confirmed that all the buttons move freely and none are stuck in? If that's not the case, I would probably start leaning towards water damage. If that is the case, the only thing you can do would be to contact customer support. 

Community Council Member

Nathan | UK

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