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Versa won't swipe

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‎01-11-2022 02:29 - last edited on ‎01-11-2022 04:01 by Fitbit Moderator

‎01-11-2022 02:29 - last edited on ‎01-11-2022 04:01 by Fitbit Moderator

My Versa is not swiping tried everything.resetting it 5 times. Doing numerous hard resets.took it back to factory settings few times.my warranty ran out 2 weeks before the swiping stopped ??.any ideas please

 

Moderator Edit: Clarified subject

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‎01-11-2022 04:03

‎01-11-2022 04:03

Hi there, @Whitesy. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. I understand where your concern is coming from. 

 

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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‎01-11-2022 10:50

In response to MarreFitbit

‎01-11-2022 10:50

Still doesn't work .looks like the skip is calling.wont be buying another.

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