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Versa won't sync - I think!

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‎02-21-2019 17:51

‎02-21-2019 17:51

I set up my versa today and all was fine. I wasn't asked during the setup about Bluetooth if I recall.  

 

I had to turn off my mobile data a short while ago on the phone and it now won't sync. Also I'm away from home so not on the WiFi.

 

Does it not sync via Bluetooth? I've tryed for the life of me to find a setting 

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‎02-21-2019 19:38

‎02-21-2019 19:38

Hi, @Deadeye1212! Yes, the Versa syncs via bluetooth, but it will only sync when you're connected to the internet, since it syncs to the Fitbit servers, not to your phone. So, as soon as you're back on wifi or mobile data it will start syncing again.

MakMak | Community Council

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‎02-21-2019 19:38

‎02-21-2019 19:38

Hi, @Deadeye1212! Yes, the Versa syncs via bluetooth, but it will only sync when you're connected to the internet, since it syncs to the Fitbit servers, not to your phone. So, as soon as you're back on wifi or mobile data it will start syncing again.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

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