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Versa won't sync

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‎10-10-2020 05:11

‎10-10-2020 05:11

For some reason my versa won't sync last done last night at around 6pm, I've tried logging off and back on  - any advice? 

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‎10-12-2020 14:43 - edited ‎10-11-2023 03:23

‎10-12-2020 14:43 - edited ‎10-11-2023 03:23

Hi there @SunsetRunner, thanks for stopping by in the Community Forums. I'm sorry to hear that your Versa stopped syncing to your phone last night, I understand where your concern is coming from. Thanks for already trying to solve the issue prior to posting here, I'll be glad to continue to help you. 

I'd recommend following the troubleshooting steps provided here: Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-12-2020 14:43 - edited ‎10-11-2023 03:23

‎10-12-2020 14:43 - edited ‎10-11-2023 03:23

Hi there @SunsetRunner, thanks for stopping by in the Community Forums. I'm sorry to hear that your Versa stopped syncing to your phone last night, I understand where your concern is coming from. Thanks for already trying to solve the issue prior to posting here, I'll be glad to continue to help you. 

I'd recommend following the troubleshooting steps provided here: Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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