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Versa won't sync

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‎05-21-2018 10:25 - last edited on ‎05-24-2018 04:16 by Moderator Alum

‎05-21-2018 10:25 - last edited on ‎05-24-2018 04:16 by Moderator Alum

Have been struggling to connect to WiFi or sync my Versa on my Huawei P10 plus ... Help please!

 

 

Moderator edit: subject for clarity

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‎05-24-2018 04:19 - last edited on ‎05-27-2025 08:14 by Fitbit Moderator

‎05-24-2018 04:19 - last edited on ‎05-27-2025 08:14 by Fitbit Moderator

It's great to see you around @Feraan786.

Keep in mind that in order to properly connect your watch with your phone, it needs to be a compatible mobile device. Huawei P10+ isn't a compatible phone, reason why you might experience some connectivity issues.

You can always try the instructions provided in the Having trouble syncing? post, but I don't guarantee it will work 100%.

Let me know if you need anything else. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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