help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-28-2021 16:17 - last edited on ‎03-31-2021 06:31 by Fitbit Moderator

‎03-28-2021 16:17 - last edited on ‎03-31-2021 06:31 by Fitbit Moderator

My FitBit Versa isn’t syncing correctly. It keeps trying to locate my Versa which is on my wrist as it always is. It’s not updating my calorie deficit & only has the calories that had been entered from breakfast and not the rest which was all entered in MyFitnessPal. Anyone else have similar issue? 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-31-2021 06:35 - edited ‎10-02-2023 05:29

‎03-31-2021 06:35 - edited ‎10-02-2023 05:29

Hi there, @bmaestas95. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa.

I've seen you reached out to our Support Team after posting here and they managed to solve this issue. If you have any further questions, please feel free to get in touch with our team once again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes