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Versa won't turn ON

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‎12-11-2019 11:25

‎12-11-2019 11:25

I had purchased Versa almost a year back and never used it daily just occasionally.

From past 3 months, I was not using the watch. So I speculated that the battery must have drained off.


I tried charging for more than 30 minutes (as mentioned in help docs). I cleaned the contacts (of the watch back as well as the charger pins) with rubbing alcohol, still nothing.

I tested the output voltage of the pins and its 4.84V so the charger is working fine but my Fitbit is not.

I tried holding the power button for a couple of minutes, nothing. Even held the power + lower button on the other side, nothing. Also kept holding all the 3 buttons, nothing.

I am really frustrated! What to do? Shall I just throw my Versa in garbage???

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‎12-11-2019 11:27

‎12-11-2019 11:27

OMG! My Versa is now working!


The last thing I did was, I had cleaned the contacts using rubbing alcohol and cotton Q-tips and left it to charge for more than an hour.

 

Now I just saw its at 19% charge 😄

There is still hope!

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‎12-23-2019 01:39

In response to BlaZeX

‎12-23-2019 01:39

Ok, now I'm continuously using Fitbit (every single day) even when I goto sleep, it is in my hand. I make sure that the device is charged and running.

I woke up this morning and found my Fitbit to be dead. I assumed it might have run out of power. So I plugged it into the charger and let it charge for a while.

I come back to see it still not booting up and infact it got a little warm. I'm afraid to charge it now, fearing it might blow up?

What to do?

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