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Versa won't turn on or take a charge

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‎07-08-2020 01:32 - last edited on ‎07-20-2020 06:01 by Fitbit Moderator

‎07-08-2020 01:32 - last edited on ‎07-20-2020 06:01 by Fitbit Moderator

My versa refuses to turn on, Im not sure what the issue is. I have tried all suggestions online, and 3 different chargers. It is less than 1.5 yrs old.

 

 

Moderator edit: updated subject for clarity

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‎07-20-2020 06:01

‎07-20-2020 06:01

Hi @Aradhanasingh, welcome to our Fitbit Community! I'm sorry to heart that your Fitbit Versa won't turn on and it won't take a charge. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via social media and email. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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‎07-28-2020 22:36

In response to JuanJoFitbit

‎07-28-2020 22:36

Thank you..But still not get back any solution from your side.
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