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Versa won't turn on

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‎03-19-2020 18:26

‎03-19-2020 18:26

I connected my Versa to its charger last night with about 6% battery left. This morning I just had a blank screen. Tried pushing buttons, holding the left and right bottom buttons for 20 seconds repeatedly, same with all 3 buttons, no luck. Also tried using my wife's charger in case that was the problem, again nothing. Any other suggestions?

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‎03-19-2020 22:00

‎03-19-2020 22:00

Even my versa is dead not turning ON.Please help 

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‎03-20-2020 02:08

In response to SrujanGanta

‎03-20-2020 02:08

Fitbit's advice for fitbits that won't start can be found at https://community.fitbit.com/t5/Fitbit-Community-Basics/Is-your-device-s-screen-damaged-or-unable-to...

 

@Taekwondoforfun it sounds like you have tried their suggestions so contacting customer support may be your best option.

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‎03-20-2020 08:42

‎03-20-2020 08:42

I have the same issue! After the firmware update my battery started draining really fast and then after that, on March 10, it just didn't switch on again. Disappointing because my Fitbit is literally just over a year old and I didn't expect it to have such a poor lifespan. Very disappointed. 

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