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Versa won't turn on

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I have the Fitbit Versa and out if nowhere the device stopped working while in my sleep. I thought battery may of died but remembered it was at 75% before going to sleep; but still ended up putting on charger just in case. Screen didnt light up though either when placed, well, 6 plus hours later, nothing. I have tried any and every way to reset or restart and tried other things that fellow members have tried and nothing. 

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Update: still nothing. After taking it to work and messing with it and then coming back to sleep (night shift nurse) I out it on charge for 7 hours again and nothing. Now that I think about it, it was having issues toaster I did the firmware update. It was recording excessively high heart rates, screen would flicker and then finally just went out on me Saturday night while sleeping (4/25/20)

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Hi @SunsetRunner It sounds as if youbhave tried everything. The only think left is to contact Support 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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