Versa won't turn on

[CLSTEPHENS]

My versa was fully charged when I went to bed. I woke up and its black. It won't turn on. I have tried all of the resetting procedures and nothing. I put it back on the charger for about 5 hours, it still won't turn on. Help please. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @CLSTEPHENS.

I appreciate your participation in the Forums and sharing that your Fitbit Versa won't turn on. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.

Let me know if you have any questions.