Versa won't update

[BH55]

Been trying to download the new versa update for 2 hours now, is this normal for the screen to still have the spinning red circle for this long?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @BH55! Thanks for sharing the details about the issue with your Versa.

The update takes several minutes to be complete but not that long. For troubleshooting steps, please see Why can't I update my Fitbit device?

Let me know how it goes.