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Versa won't vibrate when receiving notifications

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I’ve done the troubleshooting and vibration works for the alarms but not text or calls. The text are on the Versa and the calls show but no vibration. If this was due to an update, more piloting needs to be done before it gets pushed out

 

 

Moderator Edit: Clarified subject

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Hello there @Valentilm, it's nice to see you around the Community Forums. Thanks for trying to troubleshoot this situation prior to posting here. 

If you haven't done so yet, please try all the steps provided in this help article Why didn't my Fitbit device alert me?

Keep in mind that when you turn on the do not disturb, quiet hours, or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. Swipe down from the top of the screen to see your notifications. For more information, see How do I navigate my Fitbit device? 

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hello there @Valentilm, it's nice to see you around the Community Forums. Thanks for trying to troubleshoot this situation prior to posting here. 

If you haven't done so yet, please try all the steps provided in this help article Why didn't my Fitbit device alert me?

Keep in mind that when you turn on the do not disturb, quiet hours, or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. Swipe down from the top of the screen to see your notifications. For more information, see How do I navigate my Fitbit device? 

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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