Versa working with My Fitness Pal

[bcmum13]

I received a Versa for Christmas.  I had a Charge 2 that I had linked with My Fitness Pal, and I could log my food and it would come over to My Dashboard. With the Versa, it says I have My Fitness Pal linked but it is not posting the food for me. Anyone have a solution?

[DavideFitbit]

Hello @bcmum13, welcome to the Fitbit Community. Sorry for the late response. 

Thank you for sharing this information about your Versa and the food that's not being shared between your Fitbit and MyFitnessPal accounts.  

I was able to confirm that your logged food from MyFitnessPal should be able to sync to Fitbit. Before considering other options, make sure to try disconnecting and reconnecting both apps, then check if you continue to experience the same behavior. 

Please keep me posted. 

[bcmum13]

@DavideFitbit .  Thanks for your reply.  I have deleted the My Fitness Pal app and then reinstalled it.  It says I am connected to Fitbit (this worked great when I had my Charge 2, but not working with my Versa). When I look at the apps that are connected with Fitbit it doesnt even give me an option of my Fitness Pal.  Any other ideas?

[bcmum13]

Thanks @DavideFitbit, I was able to finally get the two Apps working together.  It seems I needed to delete the info of my old Charge 2, and then it all synced together.  Thanks for your help! @bcmum13 

[DavideFitbit]

Hello @bcmum13, sorry for the late response. 

It's great to know that you were able to get the two apps to work together again, thank you for the update. 😀