help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa wristband issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-18-2018 07:29 - last edited on ‎07-19-2018 05:05 by Moderator Alum

‎07-18-2018 07:29 - last edited on ‎07-19-2018 05:05 by Moderator Alum

I purchased a screen protector that wraps around the top half of the Versa and it won't charge with the protector on. I don't see options to buy a 'bumper' on your website.

 

Also, the pin to get on and off the bands is the worse design I have ever seen. I have arthritis in my hands and in my early 40's, so I asked my daughter for help. She is 20 and struggled with getting the bands on. Is there a trick to this or are we just than dense?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎07-19-2018 05:13

‎07-19-2018 05:13

A warm welcome to the Community @Tunes74.

 

I am sorry to hear that you are having some difficulties in putting on your Versa wristband. Please take a look at the help article How do I change my wristband? to see how you can do this easily.

 

Also, I encourage you to visit our feature suggestions board and share your ideas.

 

Keep the stepping up! Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes