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Versa2 left button not working and swipe is also not functioning

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‎05-08-2021 20:22

‎05-08-2021 20:22

Versa2 left button and swipe are not functioning and currently the screen is stuck at wallet displaying setup wallet.

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‎05-10-2021 14:02

‎05-10-2021 14:02

Welcome to the Fitbit Community, @Vslnm.

 

Thank you for the information provided.

 

In this case I would recommend trying to restart your Fitbit Versa 2 by following these instructions. If this is not an option due to the malfunctioning button, you can try changing the clock face.

 

Whether none of this works, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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