11-17-2023 10:25
11-17-2023 10:25
Versa 2 black screen happens after charging. Recently Notice The touch screen is not responding Sometimes especially when enter pin and navigating on different screens.
Now can feel the vibrant and can sync data but no display at all.
11-17-2023 14:39
11-17-2023 14:39
It's good to see you participating in the community for the first time @Viola1030
Thank you for sharing the inquiry regarding your Versa 2.
I'd recommend you try to restart the device following the steps listed here.
In addition, please sync the device one more time. If you see some difficulty to sync, see the tips listed in this article.
Beside that, try to change the clock face on the device as suggested here: How do I change the clock face on my Fitbit device?
11-18-2023 18:15
11-18-2023 18:15