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Versa2 stopped vibrating

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‎10-05-2022 05:01

‎10-05-2022 05:01

Hi My versa 2 has stopped vibrating. I’ve tried all the things mentioned in the posts and it’s still notworking. No alarms or notifications. Even did a factory reset and re-install. Help!

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‎10-09-2022 09:09

‎10-09-2022 09:09

Hi there @Wrightcha, it's good to see you back in the Community.

 

I understand how you feel with this situation. If your watch's battery is critically low, notifications won't cause Versa 2 to vibrate
or the screen to turn on.

 

Also when you turn off all notifications, your watch won't vibrate and the screen won't turn on when your phone receives a notification. I'd recommend you follow these steps to restart your device.

 

If you keep having this issue please contact our Support Team for further assistance.

 

Hope this helps.

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1 REPLY 1

‎10-09-2022 09:09

‎10-09-2022 09:09

Hi there @Wrightcha, it's good to see you back in the Community.

 

I understand how you feel with this situation. If your watch's battery is critically low, notifications won't cause Versa 2 to vibrate
or the screen to turn on.

 

Also when you turn off all notifications, your watch won't vibrate and the screen won't turn on when your phone receives a notification. I'd recommend you follow these steps to restart your device.

 

If you keep having this issue please contact our Support Team for further assistance.

 

Hope this helps.

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