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Verse 2 won’t start

‎04-25-2024 05:41 - last edited on ‎05-02-2024 18:21 by Fitbit Moderator

‎04-25-2024 05:41 - last edited on ‎05-02-2024 18:21 by Fitbit Moderator

my Fitbit randomly turned off even though it had charge and now I can’t restart it

 

Moderator Edit: Formatting.

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‎04-25-2024 12:11 - edited ‎04-25-2024 12:21

‎04-25-2024 12:11 - edited ‎04-25-2024 12:21

Hi @H3h3h3. Welcome to the community forums. 

Thank you for taking the time to share the inquiry regarding your Versa 2. Sorry to know the difficulty. Thank you for trying to restart it.

Please, confirm that you have followed the steps listed here: Why isn't my Fitbit device's battery charging? 

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‎04-28-2024 14:40

In response to ManuFitbit

‎04-28-2024 14:40

Hi!

 

Yes I have tried all those restart steps and it’s still not working. 

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