Volume

[Jelilah]

My wireless headphones work properly with my Fitbit versa but the volume doesn’t work. When am listening to music I can not control the volume from my Fitbit 

[Marrrmaduke]

@Jelilah by any chance do you have apples airpods? Known issue with those.

[Jelilah]

No just normal wireless sets

Moderator edit: personal info removed

[Marrrmaduke]

@Jelilah whats the model and who's the maker? Have you tried searching the forum if anyone reported issues?

[Jelilah]

I7 tws wireless headphones 

[Marrrmaduke · Accepted solution]

@Jelilah  Remove the buds from your phone's Paired Devices list and turn off Bluetooth on your phone. Now reboot Versa (press and hold the left and bottom right buttons until Fitbit logo flashes), reset your buds according to manufacturer's instructions and put them in a pairing mode. Try connecting to Versa again.

[dfmgerardi]

 My problem is the volume control. The AirPods work but no amount of attempting to adjust upward works. 

[Micas27]

Hello! I have the same pair of devices as you!! Did you solve the volume problem? I have the same problem and i can’t fixed it!

[dfmgerardi]

I succeeded in getting some music downloaded to play at an acceptable volume but its uneven. Some selections are fine, others softer, and there seems nothing on the device to control volume. A friend, not a Fitbit user, suggested the problem may be related to how some of the music was purchased, whether from Apple iTunes or not.

Moderator edit: personal info removed

[aaliyah_22]

i have the i9 s and i cannot control the volume

[Benjamincaprig]

has this ever been fixed? i got a versa 2 and i have airpod pros and everything seems to work except volume control so it blasts in my ears. there are 2 buttons that resemble the + and - sign which i assume are supposed to control volume but when i tap them repeatedly the volume doesnt change

[Vintag]

Benjamincaprig,

did you ever fix your volume problem? I have Bluetooth headphones connected to versa 2 working fine using the volume controls on the earbuds (tapping) but would like to use the + and - icons also on the music controls of the Versa 2.

Any ideas?

My headphones are:Tiksounds Wireless Earbuds, Bluetooth Headphones

[cricket50]

I tried this but it didn't work. Has anyone figured out how to control the volume on Versa 2? It is blasting my eardrums.