help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Watch damage Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-28-2020 11:25 - last edited on ‎05-16-2023 04:35 by Moderator Alum

‎01-28-2020 11:25 - last edited on ‎05-16-2023 04:35 by Moderator Alum

I've bought my Versa Black in Oktober 2019.

The watch is already damaged. The black paint has gone on the below en above and it doesn't look very nice. I am very disapointed about it. Is there anyone who has the same problem? I've mailed it to Fitbit but I don't get any answer.

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-29-2020 10:57

‎01-29-2020 10:57

Welcome to the Fitbit Community, @Joti.

 

I appreciate your participation in the Forums and sharing that your Versa which you bought in October 2019 is already damaged. I totally understand how you are feeling and appreciate your feedback. Thank you for letting me know that you've contacted our Support team already. I am sorry you haven't heard back, I've updated your case and you should be getting a reply soon. I know they will be glad to help you out and provide a solution, just keep an eye on your inbox.

 

Let me know if you have any questions.

 

 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes