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Water Damage to Versa

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‎08-30-2019 10:09

‎08-30-2019 10:09

Hello, my Fitbit versa appears to have water damage to it. I went swimming with it on and definitely did not go 50M; so I thought it would be fine (it’s been fine when I’ve swiped with it on before). I can see condensation on the inside of it. It’s not turning on at all. I have tried to restart it and that didn’t work and I’ve also have left it on the charging station all night and it still won’t turn on. Please help!

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‎08-30-2019 23:41

‎08-30-2019 23:41

I would contact customer support. They can check your warranty status and advise on your options: contact.fitbit.com

 

 

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‎08-31-2019 00:27

‎08-31-2019 00:27

This as also happened to mine. Just come back from holiday in Turkey and mine has condensation in it. Exactly as you described I have had mine for 15 months and I did regular aquafit each week and never had a problem til now probably like you am very disappointed doesn't work at all now !!!

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