Water log on Versa Lite

[Maloko]

Hi, I log my water intake on my lite. It's now stating can't log any more need to sync with app. My water log is not syncing with app and now I can log anymore. I've tried force stop on app and shutting down my lite, however this is still not updating or allowing me to log anymore water intake. Any ideas?

Moderator edit: format. 

[AndreaFitbit]

Welcome to the forums @Maloko. I'll be happy to assist you with your water intake log inquiry. Thank you for sharing the steps you have taken in order to resolve this situation.

Please sync your device multiple times in order to log the water on your account. 

Please let me know hot it goes. 

[Maloko]

Hi, I've tried syncing multiple times still won't log from versa lite to app, but will other way if log through app. I also get this message.

[Maloko]

Still no resolution...contacted fitbit...now with higher support team to resolve....No timescale!!!! Not good.