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Weather App not working properly.

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‎12-18-2019 08:59 - last edited on ‎12-24-2019 12:48 by Fitbit Moderator

‎12-18-2019 08:59 - last edited on ‎12-24-2019 12:48 by Fitbit Moderator

I just received my FitBit two days ago, the fist day the weather app worked great.  Ever since then it tells me to sync, which I have done multiple times to no avail.  I have looked through my phone app and tried everything on my watch app to try and figure this out.   

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎12-24-2019 12:46

‎12-24-2019 12:46

@AmberHer Welcome to the Fitbit Community. Sorry for the delayed response.

 

I regret to hear that you are having difficulties with the weather app. Thank you for the time you spent while trying to resolve the issue.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please don't hesitate to contact us back at any time.

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