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Weather app stopped working

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‎10-10-2019 08:42 - last edited on ‎10-11-2019 17:15 by

‎10-10-2019 08:42 - last edited on ‎10-11-2019 17:15 by

Hi, 

My weather app has stopped working. I have tried all the trouble shooting as recommended. Still not working. 

Thanks

 

 

Moderator edit: subject for clarity

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‎10-11-2019 17:15

‎10-11-2019 17:15

Welcome to the Fitbit Community, @soozmills.

 

I appreciate your participation in the Forums and sharing that the Weather app has stopped working. Thank you for your troubleshooting efforts. Please confirm if you've tried the following:

 

  1. Confirm that the Weather app is setup correctly: How do I set up and troubleshoot apps on my Fitbit watch?
  2. Please make sure to manually sync the device.
  3. Try turning Bluetooth Off and On on your phone. 
  4. Leave Fitbit app running in the background of your phone.

If the issue persists, please let me know if you receive any error message or provide the additional details of the issue, I will be glad to investigate further. 

 

Please keep me posted.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-31-2019 19:22

In response to LiliyaFitbit

‎10-31-2019 19:22

I’ve done all the troubleshooting and still am not getting weather in my versa.  Now what?  

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‎11-01-2019 16:13 - edited ‎11-01-2019 16:16

In response to SunsetRunner

‎11-01-2019 16:13 - edited ‎11-01-2019 16:16

Hi @SunsetRunner, it's nice to see you again in our Community Forums. 

 

I appreciate your participation in the Forums and sharing that you continue experiencing issues with the Weather app after following the troubleshooting instructions. Thank you for your efforts. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

If you have any questions, feel free to let me know.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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