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Weather won’t update on Versa

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‎01-02-2019 07:51 - last edited on ‎01-03-2019 07:41 by Fitbit Moderator

‎01-02-2019 07:51 - last edited on ‎01-03-2019 07:41 by Fitbit Moderator

 I have powered off and on my Fitbit, synced my Fitbit to my phone, and ensured location services are on, however my Weather will not update and give me information. I tried to remove the app but I do not have a remove option on the weather app.  Has anyone else had this problem?

 

 

Moderator edit: updated subject for clarity

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‎01-03-2019 07:41

‎01-03-2019 07:41

@nes0342 It's great to see you in our Fitbit Community! I'm sorry to hear that the weather app is not updating. Please try to restart your Versa as described in this help article.

 

Once you've restarted your Versa, make sure that your phone has the most recent app version installed. Finally, try syncing your tracker again and see if the weather app gets updated.

 

Let me know how it goes! Smiley Happy

JuanJo | Community Moderator

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