08-11-2024 04:32
08-11-2024 04:32
Hi, I recently found a Fitbit on the ground. I left it hanging near there to see if anyone would come back for it, but it didn't move for a month or so. I'm trying to work out if it works but don't want to buy a charger only to find it doesn't. Also, wouldn't know what type of charger to get as not sure of the model. Have attached pictures of the front and back for I.D. it also doesn't have buttons on the side, just indentations. Think it's a versa but not sure what version
Thanks in advance.
08-11-2024 05:18
08-11-2024 05:18
Hello @VickyTTT and welcome to the Community. If it has an indentation, not a real button, then it is a Versa 3. To be complete, you only need to know that to try to set it up. The Versa 3 and 4 use the same charger. Third party chargers seem to work well, so I don't think there is any reason to buy the (more expensive) Fitbit brand.
If it charges, I'm pretty sure you need to do a factory reset to add it to your account. Here is a link to all the User Manuals so you can read the Versa 3 manual for instructions.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.