help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

White screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-17-2020 03:06

‎07-17-2020 03:06

My screen went white and I have not dropped nor have I bumped it on anything. I have only had the Fitbit for less than 90 days. What can I do? 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎07-17-2020 13:02

‎07-17-2020 13:02

Try a Restart and do it several times if necessary.

Best Answer
0 Votes

‎07-18-2020 16:54

In response to SunsetRunner

‎07-18-2020 16:54

tried restarting many times, doesnt work

Best Answer
0 Votes

‎07-18-2020 19:23

In response to Charlesdexter

‎07-18-2020 19:23

Contact Customer Support.

Best Answer
0 Votes