03-02-2020 20:51
03-02-2020 20:51
For this year so far, I have had to work extremely hard to get the app and my watch to recognize one another. The watch app updates eventually. I have uninstalled and reinstalled the app on myphone. I have unpaired and re paired .the app to the device. This is my second device. I've bought for my husband and both kids. I've recommended. At this point I'd do better with a tape measure and a 10 dollar timex. And when I need support, I can try to call or create an unwanted twitter account. So disappointed.
03-02-2020 21:55
03-02-2020 21:55
Have you restarted your watch/Bluetooth/phone? (Sometimes you have to do all three)
03-02-2020 21:58
03-02-2020 21:58
03-02-2020 22:05
03-02-2020 22:05
Another way to fix it is to delete the device from your account and try to add it as a "new device"