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Versa 3 won't connect to Alexa

‎06-23-2025 13:50 - last edited on ‎06-24-2025 06:10 by Fitbit Moderator

‎06-23-2025 13:50 - last edited on ‎06-24-2025 06:10 by Fitbit Moderator

As far as I know Alexa is enabled, the battery settings are set to unrestricted and it looks to be running in the background but I still can't use the side button to connect to Alexa. It says sync device and Fitbit mobile app. Which I did and then let app run in background to use Alexa I don't know what else to do

Moderator Edit: Clarified subject

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‎06-24-2025 06:36

‎06-24-2025 06:36

Hi there, @Swynn24. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 3 is not connecting to Alexa. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend taking a look at this help article What should I do if my voice assistant doesn't work on my Fitbit smartwatch?

Maria | Community Moderator, Fitbit


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