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factory reset didn't work

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‎08-12-2018 05:21

‎08-12-2018 05:21

Tried to factory reset my Fitbit Versa after issues with the clock face and now when I try to factory reset it it comes up with it didn't sync and I go to the app to try to sync it and it won't please help

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‎08-12-2018 05:29

‎08-12-2018 05:29

Sorry, Im a bit confused by what you are saying. What happened when you factory reset it? Is it working but not syncing now?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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