fitbit bull**ahem**

[Madashellatfitb]

so my fitbit won't do anything after update customer service says its my phone not compatible never mind I've been using this phone for 3 months and no issues with fitbit till update 2days ago.this is the first time since 2012 that I have ever heard fitbit is not compatible with all phones if thats the case you should not be selling your product to uninformed consumers.when you buy this product nowhere on this product does it say this is only compatible to such and such device that my friends I do believe is fraud.so what am I supposed to do go buy another phone I don't believe I should have to I should have been informed on the fitbit product that this is not compatible to your device so now I've wasted money on a fitbit I can't use..disgusted 

[Odyssey13]

here is something a moderator posted about phones being compatible:

"Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "

[Madashellatfitb]

Then that should be disclosed upon purhase..

[Madashellatfitb]

It worked for 3 months now all of a sudden its not compatible